PHELAN develops Limited Edition Capsules outside of the traditional fashion calendar. We develop on a direct sales calendar that fluidly adjusts with the experimentation of each development cycle.
If you are not entirely satisfied with your purchase, we're here to help.
Return
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refund
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us at sales@phelan.com
Please email us at info@phelan.com for any questions or concerns about your order.
PHELAN is developed and produced in New York. We are a collective of artisans, technicians, designers and engineers. We specialize in material engineering and computer numerical control weft knitting to bring our technical designs to fruition.